TERMS & CONDITIONS:

Please read carefully, when booking with Aesthetics By Rosie, it is assumed that you have read and agree with the terms & conditions below. These T&C's are subject to change without notice. 

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CONTRAINDICATIONS

Our customers health and safety is always a priority and in some cases Cosmetic Tattooing (or other treatments) is not an option. I will not tattoo clients with the following conditions:

Chemotherapy treatments (must wait 6 months post + have Doctor's clearance / Blood thinning medication (must be off it for at least 1 week) / Keloid scarring / Pregnant / Roaccutane (acne medication) must be off it for at least 6 months

 

​Contraindications / medical conditions include but are not limited to:

Facial herpes simplex / Any open/weeping wounds or sores / Warts / Severe or Cystic acne (Roaccutane) / Cuts and abrasions / Sunburn or first degree burning / Conjunctivitis / Recent dental work / Stye / Nits / Head Lice  /  Ringworm / Impetigo / Scabies / Photo-sensitivity / Chemotherapy treatment / Keloid scarring / Blood thinning medication / Auto-immune disorder / Breast feeding / Tattooing over scarring / Botox / Filler / IPL/Laser / Bruise or bleed easily / Retin A / Glycolic Acid / AHA Product / Previous tattooing in the treatment area / Eczema / Dermatitis / Psoriasis, Rosacea, Acne, Skin Cancer / Diabetes / IVF / High/low blood pressure / Haemophilia or other clotting disorders / Seizures / Mitral valve prolapsed or valve implants / Moles / Heart Palpitations / Hepatitis / Surgeries / Future surgeries planned / Trichotillomania (compulsion to pull hair out) / Sensitivity to makeup

Please also list any medications taken in the last 2 weeks and if you have any allergies, specifying if any allergic reaction has occurred from the following:

Lanolin / latex Rubber / Lidocaine / Procaine / Tetracaine / Epinephrine / Novocaine / PABA / Metals / Foods / Dental Injections

- There are also times where we will need to take extra caution. I will be sure to explain the risks involved during the consultation process to ensure you have realistic expectations, most importantly please be open and honest with me when disclosing your information

- If you have any medical conditions, sensitivities or allergies of any kind, you must advise me prior to beginning the service

- Please advise me if you are under physicians care for anything else

- Aesthetics by Rosie and their employee's cannot be held liable for any losses that are incurred due to the client’s failure/inability to advise of any known/pre-existing conditions

- You agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose information relating to medical conditions 

COMETIC TATTOO BOOKINGS:

 

COVID-19 ASSURANCES

Aesthetics By Rosie maintains the Covid-19 standards and protocol for close contact Level 2. Please follow the instructions of Aesthetics By Rosie when entering the premises. This includes no recent travel, no contact with infected Covid-19 people, no signs of illness AT ALL, wearing a mask during the procedure is a MUST, washing hands is a requirement, waiting in your vehicle until you receive a text prior to entering the clinic, knowledge that your details will be available to the Ministry of Health should they require it in the future should the need arise.

PAYMENT 

Aesthetics By Rosie requires payment on completion of your appointment unless an alternative arrangement is made. We accept cash, or Eftpos or direct credit prior to your appointment (bank account details on booking).

 

GUARANTEES

Aesthetics By Rosie can make no guarantee as to how long your individual results will last. Client results will vary from person to person. Although it is effective and can last over a year in most cases, no guarantee can be made about the length of time they will last. Since everyone’s skin is different, it is very important that each client understands that we cannot guarantee how long the pigment will retain in your skin. Retention depends on your skin type, texture, oiliness, and aftercare. Most clients will need 12-18 month touch-up, but results will vary from person to person.

 

BOOKING POLICY

All bookings will begin with an online consultation. Once you are approved for a cosmetic tattoo, you will be provided with your Initial and Follow Up Appointment dates. A $100 deposit is required to confirm your booking. You will forfeit this deposit should you fail to arrive to your appointment unless a valid medical or other reason is deemed suitable. We always do our best to meet your booking request. To avoid disappointment, we recommend booking at least three months in advance. Bookings can also be made via this website, or by calling 027 312 0637.

 

CANCELLATION POLICY

It is the responsibility of the client(s) / original enquirer, to understand, agree and be held responsible for all booking conditions, including active communication, payment and notification of a cancellation and understanding the consequences.

Cosmetic tattooing is a time sensitive service, upon booking your appointment we reserve a designated amount of time specifically for you. In order to ensure that potential/other clients of Aesthetics by Rosie are not compromised by any current/booked client’s indecision/lack of confirmation, any cancellation of a booking by you will incur the following fees, payable prior to being booked again:

- Up to 1 week prior to the date – None

- 1 week - A $50 fee is charged as a cancellation fee and is non-refundable and non-transferable.

- 48hrs prior to the day and under and no shows - your $100 deposit will be charged as a late cancellation fee. This is to cover the loss of earnings from that appointment that we cannot fill at such short notice.

- If you miss your follow up appointment for any reason, there will be a rescheduling fee of $50.

- Follow up appointments between 8-12 weeks with have an extra charge of $50

- If for any reason you miss your follow up appointment and cannot reschedule within 12 weeks, you will need to wait for your annual colourboost or pay an extra fee quoted by Feather Touch depending on time frame. 

- On the odd occasion some clients may need a third appointment.  This will be the same cost as your initial follow up.

You are solely responsible for ensuring that Aesthetics by Rosie receives your written rescheduling/cancellation. Failure to do so will incur the fees as above. A cancellation is only confirmed when your message has been responded to by an Aesthetics by Rosie employee. Thank you for respecting our businesses – if we do not work, we do not earn, therefore it is so important our clients understand this and is why we strictly enforce our policies. 

 

LATE POLICY

If a client is more than 20 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the $100 cancellation fee will be charged. New Level 2 Covid-19 rules apply, there is to be no contact or crossing of paths of each client and an extended time between each client will apply to avoid the transmission of any potential threats.

 

LIMITATION OF LIABILITY

In no event shall Aesthetics By Rosie nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website, services rendered, and products sold whether such liability is under contract. Aesthetics By Rosie, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website, services rendered, and products sold.

 

WE RESERVE THE RIGHT TO REFUSE  OUR SERVICES

Prices are subject to change; however, we will honour the price your appointment was associated with upon booking.

Prices are subject to changes and further charges may be applicable for corrective work (i.e. correction of another technician’s work).

If you have an existing cosmetic tattoo and you wish for us to enhance and/or change your existing tattoo, please email us a few close-up photos so we can determine if we can help. Failure to do so and we cannot proceed with your scheduled appointment, we will have to charge a cancellation fee of $100

Each new treatment is two sessions; one being the initial procedure and the other session is to fill in any gaps that did not take from the first session. On the rare occasion a client may need a third session due to having a skin type that is more resistant to the implantation of pigment or from incorrect aftercare taken, and this appointment will be charged accordingly.

A touch-up treatment should be booked at least 6-8 weeks after the initial treatment. It is your responsibly to book this within that time frame at a and failure to do so within a 3 month time frame will mean we are back to square one again as a lot of pigmentation will be lost at that point in time.

 

CONTRAINDICATION

A contraindication is a condition or factor that either renders a medical treatment inadvisable under any circumstances or increases the risks involved in carrying out a medical procedure. Absolute Contraindication: hemophilia, blood thinners on prescription. Relative Contraindications: diabetic on the needle (increased risk of infection & slow to heal), allergies, blood thinners like Aspirin or Vitamin E & Omega Fish Oils.

You know the state of your health better than anyone. If you have any medical issues that you feel might be a contraindication, then we suggest you get clearance from your doctor. Below are some contraindications that can alter your results and/or put you in danger.

– Patients who have epilepsy, diabetes, hemophilia or a heart disease of any kind should have a physician’s approval prior to any tattooing procedure.

– PREGNANT or NURSING – Although there are no medical evidence that tattooing would have any effect on an unborn child, we don’t know for sure. So we suggest you err on the side of caution and come back after the baby is born and you are no longer nursing.

– UNDER 18 YEARS OF AGE

– ON ACCUTANE, RETIN A – Topical steroids thin the skin. Depending on the stage your skin is at, it may be too fragile to undergo procedure. You should get clearance from your doctor before considering permanent make-up. You must be off Retin-A or Retinols 7 days prior to appointment and avoid or around the area for 30 days after. If used before 30 days, it can cause the pigments to fade prematurely.

– ON PRESCRIPTION STRENGTH MEDICATION OR TREATMENTS that affect the dermal layer of the skin can affect the permanent make-up.

– ON ANTICOAGULANTS (blood thinners) long-term use of aspirin, ibuprofen, Omega Fish Oils and some herbs reduce clotting time resulting in increased bleeding and bruising, which will affect the implantation of pigment as well as increase the healing time.

– DIABETIC -If you are insulin dependent, you are not a candidate for permanent make-up. Healing could be compromised and take longer than average. Otherwise, if your doctor feels your condition is under control you may request a letter stating that you are able to undergo cosmetic tattooing.

– GLAUCOMA -You may not have eyeliner. Increased intra-ocular pressure combined with pressure placed on the eye to apply eyeliner could be damaging. It is important to have this condition under control and/or refer to your physician for further consent to the application of eyeliner.

– HAVE ANY OTHER HEART CONDITIONS – uncontrolled high blood pressure and poor general health would be special concern, you will need to see your physician and discuss the procedure to gain pre-approval.

– HERPES SIMPLEX – People who get fever blisters and/or cold sores may experience an outbreak after procedures. It’s imperative that you discuss the procedure with your physician before the procedure and receive proper instructions how to prevent an outbreak post procedure. Most physicians will offer a prescription for Zovirax or Valtrex to take prior to and after procedure.

– KELOID OR HYPERTROPHIC SCARRING – Persons with tendencies for this type of scarring have the same risk with tattoo also. The risk is mainly in the torso area, however, we may decide to do a patch test to insure that you do not scar in this manor.

– If there are any blemishes, pimples, active cold sores, irritation of the skin of any kind, moles or other skin imperfections in or around the area of the procedure, we will NOT be able to do the procedure until the blemish or area of concern is gone or the mole is removed and healed.


CLIENT-ONLY IN THE PROCEDURE ROOM:
Though a friend or family may accompany you to your appointment, we ask for them to not sit-in on your procedure. It is important the technician is able to have their full focus on you, the client. Friends and family can be a distraction for both yourself and the technician.

 
 

STANDARD MAKEUP BOOKINGS:

 

- If for any reason we are unable to complete your booking, it is our responsibility to source and secure a replacement artist of the same skill level

PAYMENTS

Aesthetics By Rosie requires payment on completion of your appointment unless an alternative arrangement is made. We accept cash, or Eftpos or direct credit prior to your appointment (bank account details on booking).

CANCELLATIONS

It is the responsibility of the client(s) / original enquirer, to understand, agree and be held responsible for all booking conditions, including active communication, payment and notification of a cancellation and understanding the consequences.

In order to ensure that potential/other clients of Aesthetics by Rosie are not compromised by any current/booked client’s indecision/lack of confirmation, any cancellation of a booking by you will incur the following fees, payable prior to being booked again:

- Up to 1 week prior to the date – None

- 1 week - A $20 fee is charged as a cancellation fee and is non-refundable and non-transferable.

- 48hrs prior to the day and under and no shows - 100% of the booked amount quoted on your booking confirmation email will be charged as a late cancellation fee.  This is to cover the loss of earnings from that appointment that we cannot fill at such short notice.

If for some reason you are late and we have other client's booked after you, it will erode your appointment time in which case you will still be charged at full price

You are solely responsible for ensuring that Aesthetics by Rosie receives your written rescheduling/cancellation. Failure to do so will incur the fees as above. A cancellation is only confirmed when your message has been responded to by an Aesthetics by Rosie employee. Thank you for respecting our businesses – if we do not work, we do not earn, therefore it is so important our clients understand this and is why we strictly enforce our policies. 

TRAVEL FEE:

We only travel for group bookings of 5+ people and Bridal Parties on arrangement. Please inquire for mobile makeup bookings throughout New Zealand. Travel fees apply + a booking minimum of 5 people applies. POA.

 

TOUCH UP KITS

We only use the best quality makeup products, brushes, and techniques to ensure your makeup will last throughout the day and all of the night. We spray your face with a high quality setting spray before you leave and use a technique called baking to thoroughly set the skin. You will receive a lip touch up kit & post care information to give you peace of mind should you need to touch up your makeup throughout your event.

BRIDAL MAKEUP BOOKINGS:

 

- If for any reason we are unable to complete your booking, it is our responsibility to source and secure a replacement artist of the same skill level

PAYMENTS

- Full payment of the balance of the booking is to be made in cash or online prior to your service commencing. 

CANCELLATIONS

It is the responsibility of the client(s) / original enquirer, to understand, agree and be held responsible for all booking conditions, including active communication, payment and notification of a cancellation and understanding the consequences.

In order to ensure that potential/other clients of Aesthetics by Rosie are not compromised by any current/booked client’s indecision/lack of confirmation, any cancellation of a booking by you will incur the following fees:

- Up to 3 months prior to the date – None

- 3 months - 1 months - the 50% booking deposit is charged as a cancellation fee and is non-refundable and non-transferable.

- 1 months prior to the day and under and no shows - 100% of the booked amount quoted on your booking confirmation email will be charged as a late cancellation fee. This is to cover the loss of earnings from that appointment that we cannot fill at such late notice.

If for some reason you are late and we have other client's booked after you, it will erode your appointment time in which case you will still be charged at full price

You are solely responsible for ensuring that Aesthetics by Rosie receives your written rescheduling/cancellation. Failure to do so will incur the fees as above. A cancellation is only confirmed when your message has been responded to by an Aesthetics by Rosie employee. Thank you for respecting our businesses – if we do not work, we do not earn, therefore it is so important our clients understand this and is why we strictly enforce our policies

TRAVEL FEE

- Same as standard makeup bookings.

TOUCH UP KITS

- Same as standard makeup bookings.

BRIDAL TRIALS

- Trials are highly recommended for wedding bookings to feel confident, beautiful, and most importantly, yourself on your big day

​- Trials are an In Salon service only

- Day time is preferred due to the best and most natural light

- A freshly cleansed face is ideal ( makeup-less, no heavy moisturisers, eye creams, or products containing SPF)

- The more information you can give us the better, so prior to the trial, try to collect some photos of makeups you like, (instagram / pinterest / tumblr / google are great for bridal makeup inspiration if you're feeling lost) as well as any other details of your wedding i.e colour theme, your dress, bridesmaids dresses, hair ideas, flowers and jewels, that way we can learn a little more about you and your style and transfer that into your look. 

​- We are happy to release a list of recommended items and products used during your trial in case you want to purchase certain items for your wedding day

- Trials are subject to the same terms and conditions as any other makeup booking

​​

WEDDING DAY

- Price includes false lash application, the styles are subject to change due to stock depending on our suppliers

- There is no discount if false lashes are not applied

- There is no discount for partial services ( eyes only, base and lips only, ect)

- If the travel time is more than 3 hours drive each way, overnight accommodation may be a required. The cost of accommodation is to be covered by the client

- International bookings are subject to request and may require associated travel costs (flights, travel insurance) to be covered fully, or partially by arrangement.

- Depending on your bridal party size, a secondary makeup artist will incur a surcharge

- The time that our team arrives to you will depend on what time you need to be ready, and we may have other bookings after yours, please be ready for service at the designated time to allow a smooth service

- A designated area is needed, including a (preferably) large table, high stool or chair and natural lighting. We will bring a ring light with us 

- Please advise on parking instructions for location

- If parking is not free on site, then the parking fee is to be covered by the client

- Public holiday bookings will incur a surcharge

 - Early starts 7 am or earlier will incur a surcharge

- Late finishes after 7pm will incur a surcharge

- If a product(s) in my kits OHS / sanitation is compromised, the replacement of that product will be invoiced to the person who made the initial booking with a 14 day period for payment - see OHS for more information

 
 

SPRAY TAN BOOKINGS:

PAYMENTS

- Full payment of the balance of the booking is to be made in cash or online prior to your service commencing. 

CANCELLATIONS

It is the responsibility of the client(s) / original enquirer, to understand, agree and be held responsible for all booking conditions, including active communication, payment and notification of a cancellation and understanding the consequences.

In order to ensure that potential/other clients of Aesthetics by Rosie are not compromised by any current/booked client’s indecision/lack of confirmation, any cancellation of a booking by you will incur the following fees, payable prior to being booked again:

- Up to 1 week prior to the date – None

- 1 week - 48 hours prior to the date - A $15 fee is charged as a cancellation fee and is non-refundable and non-transferable.

- 48 hours prior to the day and under and no shows - 100% of the booked amount quoted on your booking confirmation email will be charged as a late cancellation fee. This is to cover the loss of earnings from that appointment that we cannot fill at such short notice.

If for some reason you are late and I have other client's booked after you, it will erode your appointment time in which case you will still be charged at full price

You are solely responsible for ensuring that Aesthetics by Rosie receives your written rescheduling/cancellation. Failure to do so will incur the fees as above. A cancellation is only confirmed when your message has been responded to by an Aesthetics by Rosie employee. Thank you for respecting my business – if I do not work, I do not earn, therefore it is so important my clients understand this and is why I strictly enforce my policy. 

TRAVEL FEE:

Please inquire for mobile group bookings within New Zealand - travel fees apply + a booking minimum of 5 people applies.

 

 

LASH BOOKINGS:

 

- If for any reason I am unable to complete your booking, it is my responsibility to source and secure a replacement artist of the same skill level

PAYMENTS

- Full payment of the balance of the booking is to be made in cash or online prior to your service commencing. 

CANCELLATIONS

It is the responsibility of the client(s) / original enquirer, to understand, agree and be held responsible for all booking conditions, including active communication, payment and notification of a cancellation and understanding the consequences.

In order to ensure that potential/other clients of Aesthetics by Rosie are not compromised by any current/booked client’s indecision/lack of confirmation, any cancellation of a booking by you will incur the following fees, payable prior to being booked again:

- Up to 2 weeks prior to the date – None

- 2 weeks - 1 week - A $20 fee is charged as a cancellation fee and is non-refundable and non-transferable.

- 1 week prior to the day and under and no shows - 100% of the booked amount quoted on your booking confirmation email will be charged as a late cancellation fee. This is to cover the loss of earnings from that appointment that we cannot fill at such short notice.

If for some reason you are late and I have other client's booked after you, it will erode your appointment time in which case you will still be charged at full price

You are solely responsible for ensuring that Aesthetics by Rosie receives your written rescheduling/cancellation. Failure to do so will incur the fees as above. A cancellation is only confirmed when your message has been responded to by an Aesthetics by Rosie employee. Thank you for respecting my business – if I do not work, I do not earn, therefore it is so important my clients understand this and is why I strictly enforce my policy.